These guys are Pros. Anthony and Emily kept me up on collision repairs on my Audi A7 all the way. They also were open and honest about some of the supply chain challenges on some sophisticated repair parts (sensors, cameras, etc.) - given the supply constraints they faced, they did a tremendous job - the car looks brand new, and was returned to me in mint condition. I tell all my pals to go to ASI, and all of them have had excellent auto body and collision repair experiences!
I had a very positive experience with ASI. My vehicle had fairly significant collision damage, and ASI did a great job of restoring it to form. The car feels brand new - body, paint, technology, cleaning. The team is very respectful, transparent and responsive. I would definitely recommend.
I would highly recommend to anyone who needs work done on their car. The staff is extremely professional, communicative and friendly. They have done excellent work!
Wonderful people. Very kind and patient with a misunderstandinging we had with the insurance company for our dad's car. Father and son team work well together to provide the best service for their customers (who they consider family)! Will come from Brockton, where I live, for future service and send family & friends here.
My new (2 months old) Audi 4 was involved in an accident, being hit by a large pickup truck. My second contact, right after my insurance company, was to ASI Collision. A number of friends and Audi owners referred me immediately to ASI. As most accident victims know, the thought of dealing with repairs can be daunting. But not with ASI Collision!!! ASI is an Audi-certified collision repair center, with more than 40 years in business. When calling ASI, you are greeted with a caring and compassionate Maria. She immediately put me at ease and listened to all my questions/concerns. Customer Service at its best. She is remarkable! My service representative, assigned to my repairs, was Eder. Eder is extremely knowledgeable when it comes to the specific intricacies involved with Audi repair. He was professional, and personable, and kept me informed of progress throughout repairs. He took the extra time and thoroughly examined my car, which resulted in additional repairs that my insurance examiner had missed. Eder was 100% on my side when it came to working with my insurance company for additional compensation. His professional knowledge and expertise resulted in my car looking like new, where one would never know it was in an accident. Actually, better than new!! I will always recommend ASI Collision.
A much-belated note of thanks for taking such great care of our car! It looks great! I'm so grateful that whenever we have 'fender benders,' I know we are in great hands with you guys. Many thanks! And, happy holidays to you and your family! Stay healthy and safe.
I just wanted to thank you and your boys for the splendid job you did on my Q5. It’s as good as if not better than new. Truly astonishing piece of work.
Just wanted to let you know what a great job Alex and the crew did on my car. It was so easy to deal with your staff, I almost didn’t mind that my car had been hit! You have a great team.
I just wanted to drop a thank you for the wonderful job everyone did on my car. The customer service was world class and very much appreciated. Thanks so much!
Thanks for the beautiful work that you did on my Jag! And for the great service you provide! You make a car accident not such an unpleasant incident. Thank you
I am really impressed by the operation of ASI Collision and the care you have provided to my clients in repairing their vehicles. I hope to send more clients to you so they can have the same treatment and care you have shown so far.
I could not possibly thank you all enough! I appreciate so much the tremendous (and exhausting!) time and effort that must have been used. My car is absolutely gorgeous, I love it! I don’t know how I could ever express my gratitude. I just want everyone to know you are all the best!
I’d like to sincerely thank you for the wonderful service my husband and I received while having our car repaired. I knew that after my first conversation with Jennifer that we had made the right decision in choosing ASI. Both Rich and Jennifer were so very helpful and friendly throughout the entire process, they made things much more easy than I had ever expected it would be and our car looks FANTASTIC!!!
Thank you SO much for the wonderful work you did on my Jetta. The car looked great when I picked it up, it was like brand new again. Your staff is very personable and so professional. Thanks so much.
I wanted to thank you for excellent service and the excellent work completed on my daughter’s VW Jetta. You made my daughter feel comfortable throughout the whole process of her car repair. A special thanks for Jenn and Rich, my daughter said you both were so very nice and helpful.
Thank you and the wonderful people at ASI Collision for a job extremely well done on the repair of my Audi A8. I can honestly say that you restored my car to a state that was actually better than before my accident. You and the staff were wonderful in keeping me up to date on the work and made a difficult situation bearable! Again, thank you very much.
As you know when my clients are involved in an automotive accident, they tend to be very disgruntled and unhappy. I have been dealing with ASI Collision, Inc. for many years and I have not ever written to let you know how much I appreciate your efforts in assisting me with processing the claims. The manner in which my clients are handled and the claims are expedited is as close to perfect as possible. Mr. Scott Moran called me last week to express his gratitude for my referral to your shop. He was extremely pleased with the condition and repairs of his vehicle. Thanks so much for making me look like a hero in my client’s eyes.
I am writing this letter on behalf of the OUTSTANDING customer service demonstrated by your employee Sue. Not only did she help me step-by-step through the claims process at the original date of loss, she contacted me this week to notify me of a snafu caused by my insurance company. It was above and beyond the call of duty and it ended up saving me over $100! By no means did she have to spend any of her own time helping me get to the bottom of this situation, but she did, out of the kindness of her heart. She followed up with me numerous times until I was able to solve the problem, in large part due to her keen investigative skills! I cannot express enough how grateful I am for her help and kindness. I will be recommending your business to all of my associates and friends!
A few weeks ago I had the headlights stolen on my Audi, I came to you on a referral from my dealer, Brookline VW Audi. What a good decision i made to have my car repaired by you. Everything about my experience with your shop was excellent. You provided courteous service, prompt repair, and very fine quality paint and work. Thank you so much.
Thank you all so much for helping me with my car. It was hard enough given the circumstances and your positive attitude and quick service was much appreciated. Thank you for your services, my car looks great!!!
Thank you all so much for your quick turnaround on my Honda Civic as well as the outstanding work you did, the car seems brand new!! From the day I stepped through your office door I was treated with the utmost respect. You have a high quality operation and you better believe I’ll be talking about you all over town. Thank you.
Thank you, thank you, thank you! When I got into my car accident you were so incredibly kind, claim and helpful. You made everything much more manageable and then you made my car look as beautiful as it had beforehand. Everyone who hears the story of that day hears about how you made me believe again in the kindness of strangers.
Dear Mr. Dicenzo, I am writing to thank you and the staff of ASI Collision, Inc. for the outstanding service you gave me on some recent repairs to my 1996 VW-GTI. Not only was the work outstanding, but the car looks brand new, both inside and out! I felt very well taken care of and I was especially appreciative when Sue worked with my insurance company to recover records from a fender accident that occurred two years ago. The staff was also able to recover additional benefits from the company for underlying damage due to both the recent accident and the accident from 2000. I have written Mr. DaSilva at Brookline VW-Audi about the excellent service you provided – the letter is enclosed. Finally I am arranging for a Benedictine Monastery in Big Sur, California (see enclosed card) where the monks make a really great fruitcake, to send two cakes to you and the staff for your enjoyment.