Someone handing their car keys over to an auto body shop

Finding a trustworthy auto body shop is crucial when your car needs body work. After all, your car was a huge investment, and you don’t want to mess it up with less-than-perfect bodywork. The trick is to ask the right questions to get the information you need to make a smart choice, and with this guide, you’ll know exactly what those questions should be.

Are You Qualified and Certified?

Before you drop your car off at the auto body shop, make sure to ask about their qualifications and certifications. You’ll want to pick a shop that your car’s manufacturer approves to ensure the repairs are up to snuff. Also, check out their insurance and warranty policies—no one wants to pay twice for the same fix! A good shop will stand by their work with a warranty, so if anything goes wrong later, you won’t be left footing the bill again. Think of it as their promise not to mess up your ride twice!

What Is the Estimated Timeline for the Repairs?

Figuring out how long your car’s repairs will take is crucial for setting your expectations and planning your alternate ride while your car’s at the shop. Once they’ve checked out the damage, the shop should give you a rough idea of when your vehicle will be ready. And don’t worry—if things change, they’ll keep you in the loop. Also, make sure to ask how they handle unexpected hiccups or any surprise repairs. A clear timeline will help you avoid being left without wheels and keep you from losing your cool when things take longer.

Can You Provide a Detailed Written Estimate?

Always grab a detailed written estimate before any work kicks off. This should lay out the costs for parts, labor, and any extra fees so you know exactly what you’re shelling out and don’t get hit with any sneaky charges. It’s also smart to ask how the shop deals with insurance claims—some places work directly with your insurance, which can save you a ton of hassle. Just make sure the estimate matches up with your insurance coverage so you’re not caught off guard.

Picking the right auto body shop isn’t about picking the first one that pops up in your search. You have to ask the right questions to ensure you’re going with a skilled but also honest and reliable shop. Check out their qualifications and certifications, get a feel for how long repairs will take, and, of course, make sure you get that detailed written estimate. Basically, do your homework so you don’t end up with a “repair bill” that’s more shocking than a surprise party!

Doing a bit of homework and asking these questions will help you get your car back in great shape with less hassle. A good shop, like ASI an audi-certified collision center, will be happy to answer all your questions and give you the info you need.

Trust your local experts.

ASI is Boston's Top Choice for Collision Repair.
Call Us Now!